Refund policy

A.MP / A MALES PERSPECTIVE — RETURNS & REFUND POLICY

Delivery

Our estimated delivery timeframe is 3–10 business days. Business days exclude weekends and UK bank holidays.

Delivery times are estimates and may occasionally be affected by courier delays, busy periods or circumstances outside our control. Tracking information will be provided where available.

14-Day Returns

We operate a 14-day return policy. For eligible online purchases, you must contact us within 14 days of receiving your order if you wish to cancel and return it.

Once you have notified us that you wish to cancel, you must return the goods within the applicable legal return period.

To be eligible for a change-of-mind return, the item should be in the condition in which you received it and should not have been worn or used beyond what is reasonably necessary to inspect or try it on. Where applicable, please return tags and original packaging with the item.

Proof of purchase may be required.

To request a return, contact:

info@amalesperspective.uk

Return Address

A.MP / A MALES PERSPECTIVE
82A James Carter Road
Mildenhall
Bury St Edmunds
IP28 7DE
United Kingdom

Please contact us before returning an item so that we can provide the appropriate return instructions.

Return Postage

For change-of-mind returns, customers are responsible for the cost of returning the item to us. We do not provide prepaid return labels for change-of-mind returns.

We strongly recommend using a tracked postal service and retaining proof of postage until your return has been completed.

Original Delivery Charges

Where required under UK consumer law, if you cancel your entire eligible online order, we will refund the standard delivery charge originally paid.

If you selected a more expensive or premium delivery service, we are not required to refund the additional amount above our standard delivery charge.

Damaged, Faulty or Incorrect Items

Please inspect your order when it arrives and contact us as soon as possible if an item is faulty, damaged, not as described or you have received the incorrect item.

Please include your order number and, where appropriate, photographs showing the problem so we can investigate.

Your statutory rights in relation to faulty, damaged or incorrectly supplied goods are not affected by this policy.

Exchanges

If you would like a different size, colour or product, please contact us. Where a direct exchange is unavailable, the quickest option may be to return the eligible item and place a new order.

Non-Returnable Items

Certain products may not qualify for change-of-mind returns where an exemption under consumer law applies. This can include genuinely personalised or made-to-order products and certain sealed goods that are not suitable for return for health or hygiene reasons once unsealed.

This does not affect your statutory rights where an item is faulty, damaged, incorrectly supplied or not as described.

Refunds

Once your return has been received and inspected, we will confirm the outcome of your refund.

Where a refund is due, it will be returned to your original payment method. We will process statutory refunds within the time required by applicable UK consumer law.

Please remember that your bank or card provider may require additional time to process and display the refund after we have issued it.

Contact

For return or refund questions, contact:

info@amalesperspective.uk

Nothing in this policy is intended to limit or exclude your statutory rights.